Frequently Asked Questions
How do I arrange for in-home care?
Before care starts, our no-obligation, face-to-face in-home meeting gives opportunity to clients and family members to ask questions and learn more about our personalized home care services tailored to suit their individual needs. Call us 24/7 908-590-1759
How long will it take to get a caregiver?
After initial consultation, a caregiver with necessary skills, experience and personality is matched to best serve the client’s needs. A caregiver is assigned when needed after initial evaluation.
What if my regular caregiver is unavailable?
If your regular in-home caregiver is unavailable, the Client Care Coordinator will arrange another caregiver and will contact you. Our goal is to ensure that home care services are provided as expected.
Standard of Care
How are caregivers selected?
All caregivers are mandated to go through state testing and licensure processes. They must pass a reference and criminal background check. Caregivers are employed staff of Adult Alternative Home care. They licensed, bonded and insured.
Who supervises the work of caregivers?
Caregivers are supervised by licensed Registered Nurses
How is the work of the caregiver evaluated?
Caregivers are evaluated on an ongoing basis, there are frequent supervised visits and unannounced visit. We also take client feedback for care giver evaluation.
Billing and Insurance
How much does in home care cost?
Please contact your local office directly for a complete list of products and home care services available, as well as the rates for your area.
Does insurance cover the costs of the in-home care services provided by Adult Alternative Home Care?
• Long Term Care Insurance policies and other insurance policies may cover cost of home care services
• Other sources of coverage may include private/self pay, auto accident insurance, Worker’s Compensation Insurance, Veteran Affairs, and various religious or social service organizations.
• Medicaid may offer some coverage to those who are Medicaid-eligible.
Do I have to sign a contract?
There is no locked in contract, we do ask that you sign a service agreement form. You can terminate services at any time with adequate notice. We aim to provide the best services, your satisfaction is guaranteed!!