Providing exceptional in-home senior care in Elizabeth, NJ and surrounding areas. Call us 24 hours a day, 7 days a week!

Frequently Asked Questions

General Questions

Adult Alternative Home Care is an in-home senior care agency that provides around-the-clock non-medical and supportive services to adults and seniors in and around Elizabeth, NJ. Their compassionate caregivers help clients remain safe and comfortable in their homes while assisting with daily activities and health-related needs.

Adult Alternative Home Care is headquartered in Elizabeth, New Jersey, with service locations including Hillside, Cranford, Clark, Union, Livingston, West Orange, Short Hills, Millburn, and Chatham.

You can reach them at 1-888-664-1769 for inquiries about services, assessments, and scheduling.

Yes — Adult Alternative Home Care offers 24-hour home care support so clients can get help whenever they need it.

Before care starts, our no-obligation, face-to-face in-home meeting gives opportunity to clients and family members to ask questions and learn more about our personalized home care services tailored to suit their individual needs. Call us 24/7 908-590-1759

After initial consultation, a caregiver with necessary skills, experience and personality is matched to best serve the client’s needs. A caregiver is assigned when needed after initial evaluation.

If your regular in-home caregiver is unavailable, the Client Care Coordinator will arrange another caregiver and will contact you. Our goal is to ensure that home care services are provided as expected.

All caregivers are mandated to go through state testing and licensure processes. They must pass a reference and criminal background check. Caregivers are employed staff of Adult Alternative Home care. They are licensed, bonded and insured.

Caregivers are supervised by licensed Registered Nurses

Caregivers are evaluated on an ongoing basis, there are frequent supervised visits and unannounced visit. We also take client feedback for care giver evaluation.

Please contact your local office directly for a complete list of products and home care services available, as well as the rates for your area.

• Long Term Care Insurance policies and other insurance policies may cover cost of home care services

• Other sources of coverage may include private/self pay, auto accident insurance, Worker’s Compensation Insurance, Veteran Affairs, and various religious or social service organizations.

• Medicaid may offer some coverage to those who are Medicaid-eligible.

There is no locked in contract, we do ask that you sign a service agreement form. You can terminate services at any time with adequate notice. We aim to provide the best services, your satisfaction is guaranteed!!

Services & Care Options

Services include 24-hour home care, live-in care, Alzheimer’s and dementia support, chronic disease management, after-hospital/surgery care, veterans’ home care, and skilled nursing care.

24-hour care means caregivers are available at any time — day or night — to assist with personal care and daily living tasks for individuals who need continuous support.

Specialized care focuses on safety, daily routine consistency, behavior support, memory cues, and supervision tailored to individuals living with Alzheimer’s or dementia.

Yes — post-surgery or after-hospital care is designed to assist recuperating individuals in their homes with daily tasks, medication reminders, and mobility support.

Yes — caregivers assist individuals managing chronic conditions (such as heart disease, diabetes, or lung conditions) with appropriate daily support and coordination with medical care.

Yes — licensed professionals including nurses and aides provide medically oriented care at home for those who need clinical support.

Yes — specialized in-home companion and care support services are available for veteran seniors and their surviving spouses.

Getting Started

To start, contact the agency by phone or fill out their online form to discuss your needs and arrange a free in-home assessment with a care coordinator.

Yes — a personalized assessment is conducted to understand the individual’s needs and to create a tailored care plan.

Care Process & Expectations

Caregivers assist with daily living activities such as bathing, grooming, meal prep, medication reminders, light housekeeping, errands, mobility, and companionship.

The agency is locally owned and managed, prioritizing passionate caregivers who are trained and committed to quality care. The director personally meets and assesses each client, ensuring a good fit and ongoing communication with families.

Yes — care plans are flexible and can be updated over time as your loved one’s needs evolve, with ongoing input from families and care coordinators.

Costs & Insurance

Insurance and Medicare coverage may vary depending on the type of care needed. It’s best to contact the agency directly to discuss what coverage options may apply to your situation.

Testimonials & Trust

Many clients praise the agency for compassionate, professional caregivers and responsive support, especially for seniors with dementia and long-term care needs.